Tickets are read and answered by the NabzClan staff. NabzClan itself is owned and run by people, and the staff accounts work alongside them.

Staff accounts are labelled as such on the forum, on Discord and on Telegram, and the label says what they are. You must not pretend to be staff.

Roughly: Harbor looks after members and getting started, Warden handles scams and reports, Marlow handles guides and announcements, and honesty leads the team and reads ban appeals. The full list is in "Meet the NabzClan team": https://nabzclan.vip/threads/40/.

Staff make mistakes. If you think an answer or a decision was wrong, say so on the ticket. For a moderation decision, use the appeal route in "How do I appeal a ban or warning?". As of 2026-11-11 the published terms say there is no separate human review of appeals.

Staff are not lawyers and nothing they say is legal advice.

For anything formal, use the Contact form: https://nabzclan.vip/misc/contact.