Which ticket section should I pick?

Pick the section by what you need from staff. If two fit, choose the one that is more specific.

  • Account & sign-in help: you cannot log in, lost access to your email, or want to know how an account setting works.
  • Sideloading & app help: you hit an error while signing or installing with a tool like AltStore, SideStore, LiveContainer or Sideloadly and the guides did not fix it.
  • Report a scam, abuse or user: someone asked you for your Apple ID password, sent a phishing link, harassed you, or is posting something that breaks the rules.
  • Ban & moderation appeals: you think a warning, post removal or ban was a mistake.
  • Copyright & privacy requests: a copyright notice, a counter-notice, or a request about the personal data we hold.
  • Bugs & site feedback: something on the forum or the helpdesk is broken, or you have a suggestion for the site.
  • Partnerships & press: you want to work with NabzClan or write about it.

If you are not sure, pick the closest one. Staff can move a ticket to the right section.

Questions that do not need privacy, such as how to fix a sideloading error, usually get an answer faster in the forum, where other members can also help.

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