You sign in to the helpdesk with your NabzClan forum account. There is no helpdesk password to create or reset.
- Open helpdesk.nabzclan.vip and choose the NabzClan sign-in button.
- If you are not already signed in to the forum, the forum's own login page opens. Sign in there with your forum username or email and your forum password.
- The forum may ask you to confirm that the helpdesk can see who you are. Confirm it.
- You return to the helpdesk, signed in as your forum account.
Your password is typed only on nabzclan.vip. The helpdesk never sees it.
If you do not have a forum account yet, see "How do I create a NabzClan account?". If you forgot your password, see "How do I reset my NabzClan password?".
If you are banned from the forum you may not be able to sign in here, because sign-in goes through your forum account. In that case use the appeal route in "How do I appeal a ban or warning?", which does not need a login.
If you can sign in on the forum but not here, open the forum in the same browser, make sure you are signed in there, and try again. If it still fails, tell us on Discord or in the forum's Main forum, with the exact message you see.